Preventative Maintenance for EV Charging Stations

By November 28, 2019 Blog
White electric car charging with yellow cord

White electric car charging with yellow cord

As more electric vehicles hit the road, the demand for electric vehicle charging stations has skyrocketed. If you own a business or operate a government facility, more than likely, you’re aware of this demand and may have already taken steps to accommodate your customers, clients, and citizens who drive electric vehicles.

There are a wide range of both short-term and long-term benefits to hosting an electric vehicle charging station, from bolstering your organization’s reputation to accessing federal and state tax incentives. But part of ensuring that you’re getting the most out of your investment is being mindful of preventative maintenance for your EV charging station.

While the costs associated with maintenance for Electric Vehicle Supply Equipment (EVSE) will vary depending on the type of station in which you invest (for example, Level 1, Level 2, Level 3, etc.), there are some universal tips to keeping your system healthy, your repair costs low, and your investment secure.

Below, we’ll outline some actionable steps you can take to properly maintain your electric vehicle charging station.

Install Proper Signage

Signage is critical for establishing a safe and effective EV charging zone. Not only will proper signage ensure that parking spaces designated for electric vehicles are not occupied by non-EV drivers accidentally, but it will help to create a safer and smarter EV charging experience. Because EV charging is a relatively new technology – and not all EV charging stations are completely standardized in terms of the charging process – even some EV drivers can encounter difficulty in properly utilizing the stations. This can result in a user of the station inadvertently damaging the EV charging station or triggering a software malfunction.

Some common maintenance issues, such as broken cords due to drivers pulling away from the station while still plugged, can be easily prevented with signage that reminds the driver to unplug prior to leaving the station. This signage should be posted in a location that is clearly visible for the driver.

Other signage might provide a clear explanation for how to operate the charging station computer or how to access a payment network via a smart device; this can prevent drivers from triggering software errors or computer system malfunctions that subsequently require troubleshooting.

Perform Regular Inspections

Performing regular inspections on your EV charging station can help you identify potential issues early before they become more severe (and more costly). If you’re not working with an electric vehicle network partner like EVConnect, a standard list of preventative maintenance items for your EV charging station should be performed by a trained technician.

This inspection checklist should include:

  • A visual inspection to ensure that all components are clean and appear to be functioning properly
  • An environmental inspection to examine the surrounding area and ensure it is providing a safe and optimal experience for drivers
  • A mechanical inspection to make sure charging connections and controls are operational

Keep Your EV Charging Station Secure

Electric vehicle charging station underground parking lot

As with any investment in your organization, you’ll want to make sure you’re taking proper precautions when it comes to securing, protecting, and performing maintenance on your EVSE. When considering the best location for your station, take note of the opportunities to keep the unit secure.

When selecting a site for your EV charging stations, consider whether you want them to be available to the public during all hours (i.e., a lot with 24/7 accessibility) or in a location that only some can access (i.e., a gated parking garage or secured employee lot). If you have security guards on the premises, make sure part of their patrol includes monitoring of the EV charging station. Last but not least, be sure to install security cameras and post signage informing prospective vandals that they’re on camera.

Network Your EV Charging Station

A networked EV charging station provides you insights into your charging station that you don’t get with non-networked systems. For example, with a networked charging station, you can monitor how and when each of your stations is being used. If a station is not being used to its full potential or is under-performing, a networked solution can help you identify these issues and address them sooner rather than later.

At EVConnect, not only do we provide the most advanced EV charging station network, but we also offer ongoing EVSE maintenance and support to avoid these issues and ensure you’re getting a better return on your investment.

With EV Cloud, our cloud-based integration platform, you’re able to:

  • Manage and optimize your charging stations
  • Choose the best network for your system
  • Enhance relationships with EV drivers including reservations and loyalty program systems
  • Integrate with enterprise systems and unify existing hardware.

Your One-Stop-Shop for EV Maintenance & Support

When you’re a business owner or government employee, understanding the technical details and logistical nuances of operating an electric vehicle charging network can be overwhelming, especially when it comes to preventative maintenance for your EV charging stations.

As a customer-focused provider of open networks for electric vehicle charging stations, EVConnect offers a one-stop-shop for charging station management. That not only includes maintenance for your electric vehicle system, but also optimal site selection, coordination with your utility company, energy management, and more.

There’s no need to assign or train staff to oversee your EV charge stations or monitor your network — we’ve got you covered. That way, you can focus on doing what you do best: running your business.

To learn more about EVConnect’s industry-leading support services or to get a quote, contact our team by calling (866) 790-3155 or filling out this contact form.

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