EV Connect Shield

Your key to reliable EV charging

Protect Your Investment with EV Charger Maintenance Services

When it comes to EV charging, reliability is everything. Your drivers trust you to provide a seamless, dependable charging experience every time they plug in. With EV Connect Shield, you can ensure your charging stations are up and running, so you never lose driver’s trust—or revenue. With average session success rates over 20% higher than connectors not covered with Shield, you get the reliability you need and your drivers can count on.

Choose the Right Shield for Your Needs

No two EV stations are the same. That’s why EV Connect Shield offers flexible, purpose-built maintenance & service solutions to keep your stations operating smoothly, regardless of scale. From just a few stations to hundreds, we’ve got you covered.

Shield Basic

For Budget-Friendly Protection

Ideal for businesses that can handle a little flexibility but still want reliable support.

Shield Basic delivers a full year of protection and support for any brand of EV charging hardware.

  • Remote support & repairs in up to 72 hours

  • On-site service within 2 weeks

  • Scalable to both current and new stations

Shield Essential

For Faster Resolution

Designed for businesses that want to balance cost and responsiveness.

Shield Essential ensures fast, efficient service without the guesswork.

  • Remote fixes within 24 hours

  • On-site repairs in less than 1 week

  • Up to 3 repair estimates for budget friendly options

Shield Pro

For Full Coverage & Predictability

Designed for businesses that demand the quickest resolution possible.

Shield Pro is your all-in-one solution for stations that need zero downtime.

  • Remote resolution within 24 hours

  • On-site service within 1 week

  • No surprise labor costs

Let's Connect!

Our experts will work with you and recommend the best Shield plan for you based on your business needs and goals. Contact us today for a free consultation.

 

Why EV Connect Shield

  1. Maximize the Driver Experience Reliable stations = happy drivers. With over 20% higher session success rates than non-Shield ports, EV drivers can trust that your stations are ready when they need them. No more frustration, no more uncertainty—just smooth, seamless charging time and time again.

  2. Total Peace of Mind, No Hassle Forget the stress of dealing with downtime or chasing repair technicians. With EV Connect Shield, it’s simple—just reliable service, when you need it. Focus on your business, we’ll handle the rest.

  3. Tailored to Your Needs Whether you need quick fixes or full coverage, EV Connect Shield gives you exactly the level of service each station requires—no more, no less. You pay only for what you need.

Customers Covered by Shield

“Because we were not very familiar with charging stations, we wanted to have the best coverage possible and not have to worry about parts and labor if a station goes down. Everything is included in Shield.”

—Alex Trimble, Board of Trustees, Village of Richelieu

Are You Really Getting the Most From Your Charging Network?

Whether you’re looking for a new network because you want to be able to manage your EV charging program better, a more stable partner, to simplify your management, or to future proof your investment, you’ve come to the right place. Learn how switching is easier than you think.

Ready to Shield Your Charging Stations?

Don’t let downtime disrupt your business. Whether you need basic protection, faster service, or full coverage, EV Connect Shield is designed to keep your stations running smoothly—so you can focus on growth, not repairs.

Take the next step toward reliable, hassle-free EV charging.