Your Charging Network Operations Center

Increase your visibility into station health and performance with ability to diagnose and solve issues in the field.

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Visibility into Station Performance, Uptime, and Reliability

The Charging Network Operations Center (C-NOC) enables station operators running on the EV Connect platform to have full visibility of their station health and performance in real-time with an easy-to-use and visually-pleasing dashboard. Solve issues faster with customized alerts and notifications to triage when the station is down. With our deep hardware-software integration, you can review OCPI logs and error messages. With future enhances and machine learning, you can more reliably predict station performance as you scale your network.

EV Connect simplifies the management of your stations’ health with actionable data and insights to solve station issues faster.

With the C-NOC

Gain greater visibility of station and network performance.

Gain greater visibility of station and network performance.

Receive customized alerts and notifications on events via email and text.

Receive customized alerts and notifications on events via email and text.

Solves issues faster with auto-detection and triage when the station is down.

Solves issues faster with auto-detection and triage when the station is down.

Station health impacts the entire EV ecosystem - drivers, site hosts, network operators, and manufacturers.

With the C-NOC, users can:

  • Visually track network health and station performance with auto-flagging and notification tools.

  • Quickly identify issues and solve station issues faster.

  • Automated alerts and notifications to quickly detect issues with customizable time intervals, such as every 5, 30, or 60 minutes.

  • Set your minimum configuration for each station health data set.

  • Download detailed reporting to evaluate network performance.

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Let’s Connect

Need more data and insights into your station performance? Looking for a solution that speeds up resolution time? Share with us your pain points, and one of our experts will help.

 
 
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The Power of EV Connect

We’ve deployed turnkey EV solutions for businesses around the globe. Because we manage a network of nearly 10,000 charging stations, we’re dedicated to our customer’s success.

 
 
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Insights and More for Manufacturers

 
 

With the C-NOC, station manufacturers can gain deeper station performance across our network. We’ve also added the ability to add and self-certify new stations in one easy view on the Management Console for Manufactures. Ready to learn more?

 

Want to see these insights in action?