EV Connect Partner Roaming Network

Unlock access to thousands of stations across North America for your drivers with integrated network roaming—all under a single account. 

Benefits of an Integrated Network Roaming

Eliminate range-anxiety for drivers and broaden your network. 

Reach. Tap into our open network to unlock thousands of stations and drivers.

Reach.

Tap into our open network to unlock thousands of stations and drivers.

Interoperability. Station certifications and proactive station management.

Interoperability.

Station certifications and proactive station management.

Uptime. With 24/7 support and "heart beat" checks every 5 minutes, we ensure optimum uptime.

Uptime.

With 24/7 support and "heart beat" checks every 5 minutes, we ensure optimum uptime.

Contact Us.

We’re ready to help. 

 
 
 
  • EV Connect’s roaming feature offers EV drivers a simplified charging experience by giving access through the convenience of more charging station access regardless of the mobile app, vehicle, or credential use.

  • Yes. While roaming on ChargePoint and Shell Recharge stations, you can easily pay through the EV Connect app. Credit card readers are also available at some partner station locations (and fees may vary).

  • This feature is supported for many networks, including ChargePoint and all EV Connect Partner roaming networks.

  • No. Simply use the EV Connect mobile app to access charging on any partner network.

  • No. While using the EV Connect mobile app, you can use your EV Connect account to access charging on any partner network.

  • Our EV drivers can currently enjoy roaming access on the ChargePoint, and Shell Recharge networks using the EV Connect mobile app. Stay tuned for further updates on more roaming access!

  • To see roaming stations, ensure that you turn on the ‘Include roaming stations’ filter in the map view on your EV Connect app. Roaming stations are denoted by unique colored tags based on the particular network.

  • To begin a charging session, you can use the same process you use to start charging at the EV Connect stations. Scan the station’s QR code or find the station on the map, click the connector you have plugged into, and select the ‘Begin Charge’ button.

  • The cost of charging at a roaming station is set by the roaming partner. We do not add any additional fees to use the roaming station.

  • The cost of charging at an EV Connect station is based on the pricing set up by the EV Connection station owner. Partners ultimately control any additional fees of roaming, but as of today all roaming transactions do not have additional fees beyond the standard station price.

  • There are no fees to charge between networks.

  • No. EV Connect ensures complete security and privacy for our EV drivers.

  • EV Connect provides 24/7 customer support for consistent and reliable station uptime. For any assistance, please contact our Customer Experience team. However, if further assistance is required, we will work with the partner network.

Roaming Integration Between Charging Networks

We’re working with our partner Shell Recharge and ChargePoint to enable convenient access to EV charging stations across North America. Here’s why interoperability and roaming matter.

 
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