PREMIUM DRIVER SUPPORT
Why Partner with EV Connect
for Call Center Services?
Our highly rated call center services are included for customers joining the EV Connect Network and offered as a value-added option for charge point operators.
Any Issue, Any Time
From common user errors to technical problems, we’re here around the clock to troubleshoot and guide your customers to a resolution.
Fast Remote Fixes
Our specialists can diagnose and fix most issues on the spot to keep your customers charging smoothly and coming back.
Convenient Access
Whether it’s midday or midnight, your customers can connect with a live agent by phone or through our mobile app.
Rave Driver Reviews
Our friendly, knowledgeable professionals deliver industry-leading driver assistance that builds loyalty and keeps customers charging with confidence.
Ensuring Uptime
Quick fixes mean fewer stalled sessions and less downtime. Choose an EV Connect Shield™ plan for guaranteed rapid response and predictable repair costs.
Boosting Your Brand
With EV Connect’s CPO solutions, our call center services can be white labeled to deliver a seamless driver experience while reinforcing your brand identity.
Frequently Asked Questions about Call Center Services