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Turnkey EV Charger Installation
Turnkey EV Charger Installation
Add Chargers with Confidence, Not Complexity
Our turnkey solutions don’t just simplify commercial charger implementation. They deliver peace of mind with proven Level 2 and DC Fast Charging (DCFC) hardware, prebuilt software integrations and premium installation—plus expert guidance from an industry pioneer.
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EV Charger Procurement
Commercial EV Charging Stations
Dependable Hardware, Ready to Deploy
EV Connect makes it easier to buy commercial EV charging stations by offering proven hardware from trusted partners. Choose from a curated selection of chargers preconfigured with EV Connect Software+™ for seamless integration and fast deployment.
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EV Connect Shield™
EV Connect Shield™
Charger Protection & Repair Plans
Reliable charging keeps your reputation strong and your drivers satisfied. EV Connect Shield™ helps you maximize uptime with guaranteed rapid response to charger issues and all-inclusive pricing that eliminates unexpected repair costs.
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EV Charging Network Migration
EV Charging Network Migration
Switch Providers with Minimal Disruption
When you’re ready for a more dependable EV charging partner, connect with a trusted industry pioneer. We’ll migrate your stations, data and drivers to our proven EV Connect Software+™ platform while minimizing downtime and positioning you for long-term success.
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White Label EV Charging Solutions
White Label EV Charging Solutions
Deliver Branded Experiences That Boost Loyalty
Give drivers seamless charging experiences that showcase your brand at every touchpoint. With our white label charging solutions, you control the customer relationship while delivering reliable charging through the trusted EV Connect Software+™ platform.
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Driver Call Center
Driver Call Center
24/7 Support. Zero Work for You.
Call center service is critical to a smooth driver experience—especially with unattended chargers. EV Connect delivers best-in-class customer support to keep sessions on track without adding to your workload.
SHIELD YOUR INVESTMENT
Why Safeguard Your Chargers with EV Connect Shield™?
Dependable Charging. Satisfied Drivers.
Keep customers happy and revenue flowing with consistently reliable charging experiences that build loyalty and trust.
Predictable Costs & Proactive Care
One annual fee covers all Level 2 or DC Fast Charger repairs, plus preventive maintenance for DCFC stations.
Guaranteed Response & Hands-Off Repairs
Keep customers happy and revenue flowing with consistently reliable charging experiences that build loyalty and trust.
SHIELD OVERVIEW
Comprehensive Coverage with Predictable Costs
Our standard support already sets a higher bar, and EV Connect Shield™ takes your coverage even further—helping you maintain uptime and budget clarity with less effort. Choose ShieldAC for Level 2 stations or ShieldDC for DC Fast Chargers.
| Standard Support Included with EV Connect Software+™ Purchase | EV Connect Shield™ ShieldAC & ShieldDC Plans | |
|---|---|---|
| Eligibility | All active EV Connect Software+™ licenses | New Level 2 stations (ShieldAC) or DCFC stations (ShieldDC) Schneider Electric, Alpitronic, PowerCharge or ZEROVA |
| Remote Fixes | Remote troubleshooting for supported software issues | 24-hour SLA-backed response |
| On-Site Repairs | Free quote from certified technician; if approved, EV Connect manages repairs | 5-business-day SLA-backed dispatch of a certified technician; EV Connect manages repairs |
| Annual Preventive Maintenance | Not available | Included with ShieldDC |
| Parts & Labor | Not included | Included while hardware warranty remains active |
| Cost Structure | Customer pays repair costs | Fixed annual cost with predictable coverage |
“EV Connect Shield™ gave me the peace of mind that our stations would have the high uptime that our guests expect without requiring a resource on my staff.”
Steve Landon
Director of Engineering,
The Ritz-Carlton, Laguna Niguel
20% Higher Session Success Rate vs. Chargers Not Protected by Shield
How it works
Streamlined Process for Fast, Reliable Resolution
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Step 1
Continuous Monitoring & Early Detection
Automated diagnostics identify issues early—often before they affect drivers—for faster fixes and maximum uptime.
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Step 2
Rapid Remote Resolution
Most issues are resolved remotely within 24 hours, minimizing downtime and keeping chargers available for drivers.
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Step 3
Expert Field Repair
For on-site work, a certified technician arrives within three business days. EV Connect manages the entire process, with parts and labor covered while stations are under warranty.
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Step 4
Preventive Maintenance with ShieldDC
Annual preventive maintenance extends charger life, reduces surprise failures and ensures dependable uptime for your DC Fast Chargers.
Frequently Asked Questions about EV Charger Protection & Repair
