Turnkey EV Charger Installation

Add Chargers with Confidence, Not Complexity

Our turnkey solutions don’t just simplify commercial charger implementation. They deliver peace of mind with proven hardware, prebuilt software integrations and premium installation—plus expert guidance from an industry pioneer.

Commercial EV Charging Stations

Dependable Hardware, Ready to Deploy

EV Connect makes it easier to buy commercial EV charging stations by offering proven hardware from trusted partners. Choose from a curated selection of chargers preconfigured with EV Connect Software+™ for seamless integration and fast deployment.

EV Connect Shield™

Charger Protection & Repair Plans

Reliable charging keeps your reputation strong and your drivers satisfied. EV Connect Shield™ helps you maximize uptime with guaranteed rapid response to charger issues and all-inclusive pricing that eliminates unexpected repair costs.

EV Charging Network Migration

Switch Providers with Minimal Disruption

When you’re ready for a more dependable EV charging partner, connect with a trusted industry pioneer. We’ll migrate your stations, data and drivers to our proven EV Connect Software+™ platform while minimizing downtime and positioning you for long-term success.

White Label EV Charging Solutions

Deliver Branded Experiences That Boost Loyalty

Give drivers seamless charging experiences that showcase your brand at every touchpoint. With our white label charging solutions, you control the customer relationship while delivering reliable charging through the trusted EV Connect Software+™ platform.

Driver Call Center

24/7 Support. Zero Work for You.

Call center service is critical to a smooth driver experience—especially with unattended chargers. EV Connect delivers best-in-class customer support to keep sessions on track without adding to your workload.

SHIELD YOUR INVESTMENT

Why Safeguard Your Chargers with EV Connect Shield™?

Dependable Charging. Satisfied Drivers.

Keep customers happy and revenue flowing with consistently reliable charging experiences that build loyalty and trust.

Predictable Costs & Proactive Care

One annual fee covers all Level 2 or DC Fast Charger repairs, plus preventive maintenance for DCFC stations.

Guaranteed Response & Hands-Off Repairs

Keep customers happy and revenue flowing with consistently reliable charging experiences that build loyalty and trust.

SHIELD OVERVIEW

Comprehensive Coverage with Predictable Costs

Our standard support already sets a higher bar, and EV Connect Shield™ takes your coverage even further—helping you maintain uptime and budget clarity with less effort. Choose ShieldAC for Level 2 stations or ShieldDC for DC Fast Chargers.

	Standard Support Included with EV Connect Software+™ Purchase	EV Connect Shield™ ShieldAC & ShieldDC Plans
Eligibility	All active EV Connect Software+™ licenses	New Level 2 stations (ShieldAC) or DCFC stations (ShieldDC) Zerova or  PowerCharge
Remote Fixes	Remote troubleshooting for supported software issues	24-hour SLA-backed response
On-Site Repairs	Free quote from certified technician; if approved, EV Connect manages repairs	5-business-day SLA-backed dispatch of a certified technician; EV Connect manages repairs
Annual Preventive Maintenance	Not available	Included with ShieldDC
Parts & Labor	Not included	Included while hardware warranty remains active
Cost Structure	Customer pays repair costs	Fixed annual cost with predictable coverage

“EV Connect Shield™ gave me the peace of mind that our stations would have the high uptime that our guests expect without requiring a resource on my staff.”
Steve Landon
Director of Engineering,
The Ritz-Carlton, Laguna Niguel

20% Higher Session Success Rate vs. Chargers Not Protected by Shield

How it works

Streamlined Process for Fast, Reliable Resolution

Step 1

Continuous Monitoring & Early Detection

Automated diagnostics identify issues early—often before they affect drivers—for faster fixes and maximum uptime.

Step 2

Rapid Remote Resolution

Most issues are resolved remotely within 24 hours, minimizing downtime and keeping chargers available for drivers.

Step 3

Expert Field Repair

For on-site work, a certified technician arrives within three business days. EV Connect manages the entire process, with parts and labor covered while stations are under warranty.

Step 4

Preventive Maintenance with ShieldDC

Annual preventive maintenance extends charger life, reduces surprise failures and ensures dependable uptime for your DC Fast Chargers.

Frequently Asked Questions about EV Charger Protection & Repair

What is EV Connect Shield™?

EV Connect Shield™ is a premium protection and repair program that keeps your EV chargers performing at their best. With our Shield plans, you get SLA-backed rapid response to charger issues and predictable repair costs, as well as annual preventive maintenance for DC Fast Chargers.

What types of chargers are eligible for EV Connect Shield™?

EV Connect Shield™ is available for new Level 2 and DC Fast Chargers from Zerova and PowerCharge.

What happens if my EV charger needs repair?

If an issue is detected, our team first attempts remote resolution within 24 hours. If on-site service is needed, a certified technician is dispatched within three business days—coordinated entirely by EV Connect. Repair costs are included in the annual Shield fee, eliminating surprise expenses.

Does EV Connect Shield™ cover parts and labor?

Yes. Parts and labor are fully covered while your charger’s manufacturer warranty is active, ensuring predictable repair costs and reduced downtime.

Can I add EV Connect Shield™ to existing charging stations?

EV Connect Shield™ is available for new Level 2 and DC Fast Charging stations from Zerova and PowerCharge. For existing stations, we’re happy to recommend eligible hardware upgrade options.

Ready to Protect Your Chargers & Peace of Mind? Let’s Connect.

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